JORDAN BARRIE
Learning Strategy & Experience Design Leader
Enterprise L&D Consultant
Professional Summary
Strategic L&D Leader with 10+ years of experience creating learner-centered solutions that drive organizational change and digital transformation.
At Deloitte, I lead client-facing training strategy for government modernization projects reaching 25,000+ end users, while co-directing a firm-wide instructional design capability program for 40+ practitioners. I translate business goals into measurable learning outcomes — operating equally well in an executive strategy session and a design sprint.
Experience
Senior Solution Specialist
2021 - present
Deloitte LLP
- Client Delivery — State Government Systems Modernization, Health & Human Services
- Led learning strategy and end-to-end delivery across two statewide modernization engagements, managing teams of up to 6 and reaching 25,000+ end users — from performance consulting and needs analysis through go-live, sustainment, and knowledge transfer.
- Applied performance consulting to build a 3-year, 60-solution training roadmap — conducting stakeholder interviews, focus groups, and ticketing and Q&A data analysis to translate workforce gaps into a prioritized, milestone-aligned strategic plan.
- Converted 100+ hours of ILT to scenario-based, 508/WCAG-compliant WBTs and microlearning — applying UDL principles and cognitive load theory to accelerate casework readiness, saving 500+ client hours annually; delivery quality drove a formal client request for 55 additional WBTs and expanded project scope.
- Designed and delivered an ongoing professional development series for agency administrative teams — including Adult Learning Theory, Strategic Communications, and Professional Writing — earning client trust and establishing the L&D function as a strategic partner beyond core systems training.
- Drove curriculum decisions through multi-method needs analysis — synthesizing stakeholder interviews, focus groups, ticketing data, and Q&A trend analysis to identify skill gaps and continuously align training to evolving business and policy requirements.
- Collaborated with state leadership, SMEs, and partner organizations to ensure training alignment with OCM objectives, process improvements, and system requirements.
- Internal Leadership — ISD Capability & Firm Enablement
- Co-Lead, Instructional Strategy & Design (ISD) Initiative — Directs 7 workstreams and 40+ pracititioners in upskilling and support programming, ensuring cohesive collaboration across teams and alignment with organizational goals. Oversees:
- R&D: Pioneered responsible Generative AI adoption across the practitioner pool — developed governance frameworks, prompt engineering standards, and AI-enabled ISD workflows that measurably accelerated design cycle efficiency while maintaining instructional quality.
- Practitioner Upskilling: Designed a competency-based practitioner certification framework and an ongoing learning series that has reached 100+ practitioners — closing firm-wide gaps in scenario-based design, cognitive load reduction, and evidence-based consulting.
- Knowledge Management: Manages SharePoint and Teams Confluence-style hub for centralized instructional resources.
- Certification Program: Designs and governs practitioner certification program to ensure client readiness, including assessment design, evaluation, and curriculum oversight.
- VR/AR: Led a cohort of 20 practitioners in the USDC VR/AR initiative, designing immersive onboarding experiences grounded in learning research; mentors practitioners firm-wide in advanced ISD, client engagement, and career development.
Adjunct Professor (Part-time), Instructional Technology M.S. Program
2021 - present
Wilkes University
- Design and deliver graduate-level coursework in Computer Aided Language Learning (ESL509), bridging current learning science research with applied instructional design practice — sustaining academic rigor alongside active consulting work.
Instructional Designer, Coordinator
2019 - 2021
Harrisburg Area Community College
- Project lead in rapid development & implementation of stackable, modularized training program for faculty course development and qualification process across institution
- Designed and developed story-driven, scenario-based eLearning experiences for process, policy, and systems training
- Utilize data-driven approach to identify faculty learning gaps to enhance instructor technology, pedagogy, and course development trainings
- Evaluate online/blended courses for quality assurance, with an emphasis on 508 Compliance and Universal Design for Learning
- Managed Workforce Development course development projects through all phases of the ADDIE process
- Support faculty by offering a variety of learning solutions through the utilization of pedagogy, D2L LMS, web-based edtech suites, and classroom tools to augment instruction
International Educator, Department Chair, & Learning Designer
2008 - 2019
Susquehanna Township School District · Pennsylvania Cyber Charter School · International Placements (South Korea, Canada)
- Led curriculum design and delivery across virtual, hybrid, and in-person environments spanning K–12 — including at-risk youth programming, gifted education, and international classrooms — applying differentiated, project-based, and blended learning models across all contexts.
- Served as Department Chair and team lead: conducted district-wide needs assessments to identify teacher technology gaps, designed and delivered targeted professional development, and drove EdTech adoption to improve instructional efficiency.
- Applied data-driven instruction throughout — using assessments, benchmarks, and learner feedback to continuously tailor content; collaborated cross-functionally to support diverse learners including ELLs, IEP, 504, and GIEP populations using SEL-grounded strategies.